Department of Nursing sends out correct acceptance letters with apology

March 12, 2007

Miami University’s Department of Nursing is sending out corrected letters and personal apologies to 244 students who received mixed-up letters in reply to their applications for admission to the nursing program.

Nursing chair Paulette Worcester learned Saturday, March 10, that at least some letters went out with wrong names and addresses. She and an assistant went into the office and discovered a database error caused all letters to be addressed erroneously, though a small amount had not been sent.

Saturday and Sunday, Worcester and her assistant corrected the database and created new acceptance letters as well as letters of apology, both of which were sent in Monday’s mail.

“I know this created confusion and was the source of angst while you waited to obtain the correct results. I sincerely apologize on behalf of the Department of Nursing,” she said in the letter. Worcester provided her direct phone number and email address to all applicants.